OSPF Breakdown By Lazaro Diaz
OSPF Breakdown By Lazaro Diaz
English | Size: 7.16 GB
Category: Cisco | Networking
What Will I Learn?
Once you finish my course, you will have a strong grasp of OSPF of its configurations and terminology. The understanding of OSPF routing concepts is an essential element for any Networking and/or IT Professional. This course will prepare the student for any networking certification such as N+, CCNA, MCSE to include any Computer Science Degree.
Requirements
Basic Cisco routing skills
-
SECTION 1 – INTRODUCTION TO CUSTOMER EXPERIENCE (CX)
- – Discover what Customer Experience (CX) and learn about the ‘Customer Life Cycle’ which has three stages: Discover and Shop; Buy and Install; Use and Service. Explore the roadmap of customer interactions with your brand or business
- SECTION 2 – KEY INSIGHTS AND MARKET TRENDS OF CUSTOMER EXPERIENCE (CX) – Discover Key Insights and Market Trends of Customer Experience including the Omni-Channel Customer Experience, Predictive analytics and Data-driven Insights, Automation for a better CX, Enabling Personalization at scale, Social Media, E-Commerce and Voice Commerce, Transparency across Business Operations, Aligning CX metrics with true drivers of Customer Value, Dedicated CX Roles within Organization, Data Security and Customer Privacy, Self-Service and Empowered Customers
- SECTION 3 – CHALLENGES IN CUSTOMER EXPERIENCE (CX) – Explore the Challenges of Customer Experience including Flawed or Limited Collection of Data, Identifying and Prioritizing CX Issues and Opportunities, Challenges in Delivering a Consistent Omni-Channel Experience, Insufficient Response from Customers, Poor Methods of Capturing Qualitative Data, Connecting Customer Experience and Return-on-Investment (ROI), Organizational Siloes, Outdated Documentation, Generating Data-driven Actionable Insights and Delivering Personalization at scale
- SECTION 4 – OPPORTUNITIES FOR INNOVATION IN CUSTOMER EXPERIENCE (CX) – Learn about the Opportunities for Innovation in Customer Experience including Make Data-driven Proactive Decisions, Better tools and technologies to manage Customer Experience, Better Understanding Customers, Enabling Personalization at scale, Self-Learning Systems and Automated Documentation Updating
